The Aftermarket Team


In a time of economic stagnation and fierce competition, it becomes critical for the aftermarket to not only offer, but prove world class service to
retain its customers and gain market share. Years of superior service offering can be shattered by one unfortunate event and compromise valued
customer relations as well as damage a company’s reputation. Your organizations cannot suffice with promising service excellence; you must have
the competence to follow through with skilled engineers and innovative solutions to meet and surpass your customers’ demands.
Aftermarket Business Platform will prioritize how companies can run an aftermarket service as efficiently as possible while at the same time develop
an optimal strategy by learning from current and emerging trends.

Focus areas

  • Pricing Strategies to gain market shares
  • Advantages of cloud computing for the Aftermarket
  • A Optimizing value proposition for increased service selling
  • Streamline operations from cost to profit center

Aftermarket Business Platform 2012 is a three-day, executive forum intently researched and developed for senior decision-makers across Europe.
Cross-industry business cases, expert panel discussions, plenty of networking, dedicated roundtables and in-depth workshops will run throughout the
event to ensure your expectations are not only met, but surpassed.

We look forward to welcoming you in October!


The Product Lifecycle Division

Thomas Igou,
Content Director
thomas.igou (at)

Lisa Bergström
Marketing Director
lisa.bergstrom (at)

Åsa Karphammar
Senior Business Advisor
asa.karphammar (at)